Growth in Motion

          

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Programme Outline

Business survives and thrives on the effective administration of the strategic direction. Members of organisations who fulfil these administrative roles form the backbone of the effective day to day planning and working in a business. In these days of rapid change it is vital that staff have the skill to flexibly adapt to changing circumstances, to plan and to implement the necessary day to day tasks involved in the management and running of a business in an environment of rapid change. This workshop will equip staff to take responsibility and to be creative, effective implementers in dynamic environments.

Target Audience

Any person working in any of the following areas:

  • General management
  • Office administration
  • Public Sector
  • Hospitality management
  • Operations management
  • Retail management
  • Sales management
  • Public Relationss with information to better manage their staff through understanding their thinking styles and approach to leadership and coaching

Content

  • Communication ( Verbal, public and presentation skills, telephonic communication, written communication)
  • Motivation
  • Planning and Project Management
  • Managing conflict
  • The value of diversity
  • Personal leadership (Understanding yourself and how you function)
  • People dynamics (Understanding how others function)
  • Protocol and diplomacy
  • Office and HR management
  • Managing Stress
  • Time management

Duration

4 Day workshop
DMC Firewall is developed by Dean Marshall Consultancy Ltd